Privacy Policy

ParkWise is a community-powered platform designed to help drivers understand parking risks, share local observations, and improve parking clarity.

Controller: [Your name or company name]

Contact: contact@parkwise.se

Under the GDPR, a privacy notice should identify the controller, explain the purposes of processing, list categories of data, legal bases, retention, recipients, international transfers if any, and user rights.

Depending on how you use ParkWise, we may collect:

• contact details, such as email address, if you contact us or create an account
• account information, if you sign in or register
• location-related data, such as searched, saved, or reported parking locations
• user submissions, such as reports, notes, and case details
• technical and usage data, such as device/browser information, IP address, app activity, and approximate diagnostics
• locally stored preferences or saved history on your device, where applicable

We aim to collect only the data reasonably needed to run and improve ParkWise, consistent with the GDPR principle of data minimisation.

We use personal data to:

• provide and operate ParkWise
• save your history, reports, and preferences
• review and moderate community submissions
• respond to support requests and inquiries
• improve product quality, safety, and usability
• detect abuse, spam, or misuse
• comply with legal obligations
• communicate important service updates where appropriate

Depending on the situation, we process personal data on one or more of these grounds:

• performance of a contract or steps taken at your request, when we provide account or service features
• legitimate interests, such as operating, securing, and improving ParkWise
• consent, where you choose to provide certain optional information or where consent is required
• legal obligation, where processing is necessary to comply with law

The GDPR requires that personal data processing have a lawful basis and be transparent to users.

If you submit a report or note, some parts of that content may be shown within ParkWise to support the community experience. Public-facing content may be displayed without showing your real identity.

Please do not upload sensitive personal information, private third-party information, or anything you do not want associated with a parking report.

ParkWise uses a limited set of cookies, local storage, and similar technologies to keep the service working and remember choices on the same device.

This may include language preference, sign-in or admin session state, in-progress report drafts, and device-based history such as saved locations, report activity, and likes when you use ParkWise without signing in.

At the moment, ParkWise does not use advertising cookies or third-party analytics cookies.

If you do not sign in, your saved history may remain tied to that device and may be lost if you clear browser storage, switch browsers, or change devices.

We keep personal data only for as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required by law.

• support emails: for as long as needed to handle the inquiry and any follow-up
• account data: while your account remains active and for a reasonable period afterward
• community reports and moderation data: for as long as useful for service operation, trust, safety, and record-keeping
• device-based guest data: until deleted by the user, overwritten, or removed by browser/device settings

Examples:

The GDPR requires storage limitation, meaning personal data should not be kept longer than necessary.

We may share personal data with service providers that help us operate ParkWise, such as hosting, analytics, storage, authentication, mapping, email, or support providers, but only where reasonably necessary.

• if required by law
• to protect rights, safety, or security
• in connection with a business transfer, merger, or restructuring

We may also disclose information:

If personal data is transferred outside the EU/EEA, appropriate safeguards may be required under EU data protection rules.

If the GDPR applies to your data, you may have the right to:

• access your personal data
• correct inaccurate data
• request deletion of data in some circumstances
• restrict or object to certain processing in some circumstances
• withdraw consent where processing is based on consent
• request data portability where applicable
• lodge a complaint with your data protection authority

The European Commission's guidance for individuals explains these GDPR rights and how they may be exercised.

We take reasonable technical and organizational measures to protect personal data and reduce the risk of unauthorized access, misuse, or loss. However, no system can be guaranteed to be completely secure.

Security and integrity/confidentiality are core GDPR principles.

ParkWise is not intended for children under 16, and we do not knowingly collect personal data from children under 16.

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date and may provide additional notice where appropriate.

If you have questions or requests about this Privacy Policy or your data, contact:

contact@parkwise.se